Returns & Exchanges

At Switchback Sports, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unused equipment in its original packaging. If your new gear doesn't meet your performance standards, our team is here to help you find the right fit or process a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the gear is securely protected for transit.

• 3.
  Print and Ship

  Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned equipment, we will issue a refund to your original payment method within 5-7 business days.